Refund policy

Due to the nature of our products (medicinal items), returns are not accepted.

However, we do offer replacement under certain conditions.

✅ Replacement Eligibility

You may request a replacement if:

• You received a damaged product, or

• You received the wrong item

📦 Important Requirements

• An unboxing video is mandatory to process any replacement request

• The video must clearly show:

  • The unopened package

  • The unboxing process

  • The issue with the product

⏱️ Request Timeline

• Replacement requests must be made within 48 hours of delivery

❌ Non-Eligible Cases

• No unboxing video provided

• Request made after 48 hours

• Product used or tampered with